
Frequently Asked Questions

What is Naturopathy?
Naturopathy is a leading form of complementary medicine in Australia, recognised for its holistic approach to disease prevention and wellness. By tapping into the body's natural healing potential, Naturopathy nurtures the intricate connection between body, mind, and emotions, guiding individuals towards optimal wellness. Personalised treatment plans address each patient's unique needs, incorporating evidence-based therapies such as herbal medicine, nutritional guidance, dietary counselling, and lifestyle support. Additionally, pathology testing helps identify underlying causes, enabling targeted interventions for lasting health outcomes.
Do you have private rebate?
The Australian government's 2019 decision to remove naturopathy and 16 other natural therapies from the private health insurance scheme was a significant setback for the industry. However, there's renewed hope for reinstatement thanks to the efforts of organisations like the Australian Naturopathic Council and the NHAA, who are actively campaigning for private health fund rebates to be reinstated for naturopathy and herbal medicine. A review of the evidence is currently underway, which could potentially lead to changes in the next 12 months. While there's no guarantee, but it's a positive step forward. This development may bring relief to individuals and families who rely on these complementary therapies.


What if I need to reschedule an appointment?
We understand unforeseen circumstances arise, but to respect our clinician's and other patient's time, we require at least 24 hour's notice for rescheduling or cancellations. Failure to provide adequate notice may result in cancellation or loss of appointment deposit, at the clinic's discretion. For exceptions or concerns, please contact hello@thenaturopathway.com.au
Thank you for your understanding and cooperation.
Do you offer Online Consultations for kids?
Yes, please feel free to email hello@thenaturopathway.com.au to get that organised for you. Thank you!

How to prepare for a session?

Before Your Session:
1. Complete the intake form (provided).
2. Gather relevant medical history documents (test results, prescriptions, etc.)
3. Make a list of current supplements/medications
4. Note your concerns, symptoms, and health goals
5. Keep a food diary (if recommended by your practitioner)
During Your Session:
1. Arrive 10-15 minutes early and get your zoom link ready (pre-sent).
2. Be prepared to have a chat about your medical history, lifestyle, or concerns
3. Ask questions and share your thoughts
4. Take notes (if helpful)
5. Enjoy!
How does an online session work?
1. Log-in: Access the secure video conferencing platform (e.g., Zoom, Skype) via the provided link.
2. Connection: Connect with your practitioner at the scheduled time.
3. Consultation: Discuss your health concerns, goals, and treatment plan.
4. Enjoy the comfort of your own home!


I am not in Australia, can I still make an appointment with you?
Please email us at hello@thenaturopathway.com.au to enquire further.